Operations Manager - Tividale Depot
We are looking for a proactive and positive Operations Manager capable of managing a team of 300 drivers to join our team at the Diamond Bus Tividale depot.
Reporting to the Managing Director, the focus will be to lead and manage all bus operations, and through efficient management of the operation grow profitability and provide a consistent quality of service to our customers. The Operations Manager will be accountable for the depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise.
Ideally the successful individual will have experience of operating a passenger vehicle service, networks, timetables and an aptitude for scheduling. Candidates with a background in management, network management/operations or operations supervisor/scheduler would also be considered.
Due to the nature of the role, the successful candidate will need to be flexible and prepared to work the required hours to meet the needs of the business, which may include anti-social hours.
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